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December 22, 2014 - 07:24 pm
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How can I know if my beIN Sport Card is type Jordan or Dubai ?
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December 22, 2014 - 10:18 pm
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Hi Massimo,
I have emailed you with the information that you require
Paul
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December 23, 2014 - 10:09 pm
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My receiver was disconnected from power 10 days, now its connected but it couldn't start the red light stays red. Pls some body help.
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December 24, 2014 - 09:22 pm
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Hi Omar,
Please don't think I am being silly when I say check the batteries in the remote control. Maybe they have expired. If so, you can't send a signal to the receiver and that 'may' be why it is not switching on. If the batteries are OK, disconnect the receiver from the power, wait 5 minutes and power back up. Hopefully, that should sort the problem. If not, reply to the email that I have sent to you.
Paul
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January 16, 2015 - 09:30 am
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Hi, I'm from Nairobi, Kenya and I am interested in reseller-ship of beIN Satellite Decoders and applicable bouquets that would include yearly renewals. Could you let me have your price quotation at the earliest ?
Thanks and Regards
Simon
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January 16, 2015 - 11:15 am
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Hi Simon,
Thank you for posting your enquiry, I have emailed you with some details.
Paul
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January 18, 2015 - 11:55 am
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I want to charge my beIN sport card, how to do ? I am in China and want to charge my beIN Sport in Algeria.
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January 18, 2015 - 02:12 pm
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Benaksas,
There are a number of ways that you can 'charge' your beIN Sports Subscription. Whether you can do it from China, depends whether your beIN Sports' dealer offers a 'distant' payment and renewal facility. We are able to help you, but to do so, I need the Serial Number from the Receiver and the Smart Card number. Don't post the detail here, please email me.
Thanks
Paul
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January 25, 2015 - 08:12 pm
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Although my subscription ends 12th of February 2015 my receiver shows following message on TV screen all of a sudden - E16-4 Service is currently scrambled.
Please advise what to do to reinstall my beIN Sports channels !?
Thanks in advance and kind regards
Kurt Reimann
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January 25, 2015 - 09:07 pm
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Kurt,
Normally, this message means that your receiver is not connected to the satellite
Check that you are receiving a good signal from Nilesat and wait 20 minutes for the receiver to connect. If it doesn't connect, reply to the email that I have sent you and I will try and help you.
Paul
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January 28, 2015 - 01:40 pm
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Hye Paul, how are you ? I bought the beIN Sport Receiver in Saudi Arabia but I am from Kenya. It used to work in Saudi but as soon I reached Kenya, I couldn't access the HD beIN Sports channel. They showed they are scrambled. Please help me. What can I do ?
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January 28, 2015 - 03:26 pm
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Mohammed,
If the beIN Sports Receiver was disconnected from the satellite for a long period, it may not work immediately when it is re-connected. Somethimes, a wake up signal is required (from the satellite). I can help you with this.
Have you checked that the Receiver is getting a good signal from the satellite ?
Paul
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January 28, 2015 - 10:02 pm
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My question is this: I have the beIn Sport Receiver and Card complete. I bought it during the Football World Cup 2014 from Jarir Book Store. When I should to renew my package ?
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January 28, 2015 - 11:52 pm
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Saied,
The date of renewal depends upon the date that you first subscribed and the length of the subscription.
If you like, I can find out the date that the beIN subscription expires, but to do that I will need the Serial Number from the receiver and the Smart Card number
Don't post the numbers. Please email me with the details and I will get back to you.
Paul
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January 30, 2015 - 01:54 pm
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I lost my card, what can I do ?
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January 30, 2015 - 02:19 pm
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Hi Amin,
When you say that you have lost your card, do you mean your old Al Jazeera card ? If so, it is of no consequence because the old Al Jazeera cards do not work on the new beIN Sports system.
If you want to access the beIN Sports TV network, you need to purchase a new beIN Sports Receiver with Paired Smart Card.
If you mean that you have lost your new beIN Sports card then this is a problem because the beIN Sports cards are paired with their receiver which will only work when the correct card is inserted.
Let me know the exact situation and I will let you know how I can help you.
Let me know and I will let you know how I can help you.
Paul
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February 11, 2015 - 11:43 am
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Hello, I am in Kenya and I am interested in selling beIN Sports decoder. Also, how can I renew the subscription when I am here. Please advise.
Regards
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February 11, 2015 - 02:15 pm
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Hi Amos,
You can purchase receivers from us with a subscription and we would activate the subscription when you ask us to. So, let's say that you purchased five receivers and packages and installed them one by one over a month's period. On the day that you install each one - when it is ready and lined up to the satellite, send me an email or text with the number of the receiver and card and I will activate it for you.
Renewing a subscription (after one year) is exactly the same process. You send the numbers to me and I activate the subscription for a further year.
Thank you for visiting our web site and making a sales enquiry.
Please don't hesitate to contact me again if you need any further help or information.
Kind Regards
Paul
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February 13, 2015 - 06:12 pm
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Hi, I have a Humax HD Free Reciever, it was paired but I lost my card. Can I replace that card and what cost ?
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February 13, 2015 - 08:23 pm
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Hi Swalleh,
A new card can be used, once it is paired with the old receiver. We can supply a new card and pair it with your receiver (once you have received the card from us, inserted it and connected to the satellite) - we may also be able to assign the old subscription to the new card. This all relies upon the area that the old (lost card) was issued in/from. Really, we need the card number to be able to tell you exactly what we can and can't do.
I have sent you an email and look forward to your reply
Kind Regards
Paul
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February 16, 2015 - 02:12 pm
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Hi, do these work in the UK ? Thanks in advance.
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February 16, 2015 - 05:03 pm
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Hi Ben,
You need a signal from Nilesat at 7.2 degrees West. That's something that only you can test. The dish may need to be quite big
Kind Regards
Paul
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February 17, 2015 - 10:37 am
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Morning, I am Charles from kenya, The Nilesat beam is stable in kenya. My question is, my receiver was registered in Qatar, how will I renew my subscription once am due ? Secondly, is it possible to pay upfront for up to two years or more? And finally, what's the cost of annual subscription.
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February 17, 2015 - 05:32 pm
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Hi Charles,
When your subscription is due, complete the form (above). Include the smart card number and the receiver serial number in the "Message" section. Submit the form to us and that begins the process. It is not possible to pay any further than a year in advance.
Don't hesitate to contact me if you need any further information. I have emailed you
Kind Regards
Paul
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